Frequently Asked Questions
Q: Are all of your products made from real wood?
Q: Does my mantel need to be notched?
Q: What does hand-hewn mean?
A: Hand-hewing is an age old method of cutting and shaping a tree log into a beam by striking it with a hewing axe, often called an adze axe. These strikes, or blows, create checks and cracks that make each beam truly unique and give it a rustic and antique farmhouse appearance, just like it was reclaimed from a barn in the 1,800s. All of our barnwood beams are hewn by hand using this old-world technique by an Amish craftsman with over 30 years of experience. Each piece he creates is truly authentic and custom and made at the time of purchase. You can read more information about the hewing process here.
Q: Is shipping free and is my mantel safe during transit?
A: Yes, to both of those! All barnwood fireplace mantels, corbels, and floating shelves include free nationwide mainland shipping. They are shipped directly from our manufacturer via UPS and are carefully packaged to ensure your purchase is safe and sound when it arrives on your doorstep. Because of the custom sizing of ceiling box beams, shipping is not included; however, when you contact us for a quote on your box beam, we will give you the cost of shipping once we know the size of the beam you wish to order.
Q: Are the fireplace mantels and floating shelves sturdy?
A: Yes! When properly installed and maintained, your fireplace mantel or floating shelf is very sturdy. All of our barnwood products are made from Eastern White Pine, a superior wood species known for it's durability and quick drying time, and then air-dried (or seasoned) for at least a year, sometimes two. Air-drying allows the wood beams to be more durable and naturally dry out with minimal cracking or internal tensions that can often be found in kiln-drying, leading to a more fragile piece of wood. All of this leads to a very strong timber beam that can be last a lifetime.
Q: How long will it take to receive my mantel or shelf?
A: All of our wood fireplace mantels, corbels, floating shelves, and ceiling box beam covers are custom-made and hand-hewn by our Amish craftsmen at the time of purchase and according to the customer's specifications. Generally, it can take about a week for your piece to be crafted, finished, and ready for shipping. Depending on the time of year, that time can be pushed to two weeks. Autumn tends to be our busiest time of year. Shipping is done via UPS and can take anywhere from one to 2 weeks, depending on your location.
Q: Have a different question?
A: If you have any other question that hasn't been answered here, please contact us and one of our specialists will be more than happy to help you!